Question 1

What is Tim and how does it work with Microsoft 365?

Accepted Answer

Tim is an AI Chief of Staff that integrates natively with Microsoft 365 and Slack. It connects to Outlook, Teams, SharePoint, OneDrive, Word, Excel, PowerPoint, Planner, and To Do via the Microsoft Graph API. Tim can read and triage emails, manage your calendar, search files, handle Teams messages, create tasks, and automate multi-step workflows — all while asking for confirmation before taking sensitive actions.

Question 2

How is Tim different from Microsoft Copilot?

Accepted Answer

Microsoft Copilot suggests actions and generates content. Tim actually executes tasks autonomously — it sends emails, creates calendar events, moves files, and manages tasks on your behalf. Tim uses a human-in-the-loop confirmation system for sensitive actions, so you stay in control. Tim also works across all M365 apps simultaneously, not just within one app at a time.

Question 3

Is Tim secure and does it comply with enterprise standards?

Accepted Answer

Tim uses OAuth 2.0 authentication with Microsoft Azure AD, never stores email content or message bodies, and operates within your existing Microsoft 365 security boundaries. Workspace admins have full governance controls including tool-level permissions, audit logs, and the ability to restrict which actions Tim can take. Admin dashboards show aggregate usage without exposing individual message content.

Question 4

What does Tim cost?

Accepted Answer

Tim offers a free Starter tier with $100 in credits, a Pro plan at $39/month for individual professionals, a Team plan at $29/user/month for teams of 6-100 users (with a 20% discount on annual billing), and custom Enterprise pricing with dedicated support and SLAs.

Question 5

What tasks can Tim automate in Microsoft 365 and Slack?

Accepted Answer

Tim can automate email triage and replies, calendar scheduling and meeting prep, file search and document summarisation, task creation and management, Teams message monitoring and responses, multi-step workflows combining actions across apps, and scheduled recurring tasks. Tim supports 37 tools across 38 Microsoft Graph API operations.

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